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The Science and Industry Museum in Manchester is open. Book your free tickets now.

Accessibility

General information

The Science and Industry Museum is committed to being open and accessible for everyone. On this page you can find out about accessible facilities and resources across the site.

We offer free personal assistant/carer tickets for our paid-for events and exhibitions. These are available to book online, by phone on 033 0058 0058 or in person on the day of your visit. 

There is currently no step-free access to the locker facilities. If you require storage please speak to a member of staff at the information desk when you arrive. 

There is a hearing loop in the New Warehouse information desk.

Please note

Not all of our buildings are currently open. To discuss any specific access requirements or request any additional information to support your visit, please call 033 0058 0058. Lines are open 09.00–17.00 every day.

Getting around the museum

There is step-free access to all floors of our multi-level buildings.  

All lifts are wheelchair accessible, have tactile labelling and some have audio announcements.

Download the latest map of the museum here.

toilets, baby changing and changing places facilities

Accessible toilets and baby changing facilities are located on Levels 0 and 1 of the New Warehouse.

We offer Male and Female toilets throughout the museum, in addition to our accessible toilets. We also have All Gender facilities in the Special Exhibitions Gallery on Level -1. 

Unfortunately, our Changing Places toilet is temporarily out of use. We are working to reopen it as soon as possible. The nearest alternative Changing Places facility is at Manchester Central Library. For more information visit https://www.changing-places.org/.  

When open, the Changing Places toilet is equipped with hoist, changing bench and centrally located toilet. The toilet is accessible with a RADAR key. If you have forgotten your key please ask a member of staff for access.    

Borrow a wheelchair or folding stool

We can lend you a manual wheelchair or a collapsible chair, just ask at the information desk.

Assistance animals  

Working guide and assistance animals are welcome at the museum. They should be appropriately trained, supervised and kept with you at all times, ideally on a leash. Where possible, dog owners should bring their Assistance Dogs UK (ADUK) identification book and animals should wear the appropriate tabards or harness, but this is not a requirement for entry. If you plan to visit with an assistance animal other than an assistance dog, please get in touch to discuss your request with us.

Visiting with babies and small children

We are a breastfeeding-friendly museum.

We have a buggy park next to our main entrance. Please take any valuable items with you as we don’t secure this area.

Quiet times

The quietest days to visit the Museum are Monday – Friday during term time. Please note, schools do visit during weekdays in term time.

Ear defenders are available to borrow from the New Warehouse information desk.

Quiet room

There is a Quiet Room within the Textiles Gallery on Level 0 of the New Warehouse. This space is for anyone who needs some quiet time. It can be for prayer, meditation or taking a break from the sights and sounds of a busy museum. Please wait for the space to be vacant before entering.

Hidden Disabilities Sunflower Scheme

We welcome and support visitors who choose to wear a Sunflower item as part of the Hidden Disabilities Sunflower scheme. Please note that we do not provide Sunflower items. Find out more about the scheme on the Hidden Disabilities website

Accessible parking

There are 3 blue badge parking spaces in front of the museum on Lower Byrom Street. These operate on a first come, first served basis.

Accessibility by gallery

Part of the Science Museum Group