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The Science and Industry Museum in Manchester is open. Book your free tickets now.

Accessibility

General information

The Science and Industry Museum is committed to being open and accessible for everyone. On this page you can find out about accessible facilities and resources across the site.

We offer free personal assistant/carer tickets for our paid-for events and exhibitions. These are available to book online, by phone on 033 0058 0058 or in person on the day of your visit. 

There is currently no step-free access to the locker facilities. If you require storage please speak to a member of staff at the information desk when you arrive. 

There is a hearing loop in the New Warehouse information desk.

Please note

Not all of our spaces are currently open. To discuss any specific access requirements or request any additional information to support your visit, please call 033 0058 0058. Lines are open 09.00–17.00 every day.

Quiet times

The quietest days to visit the Museum are Wednesday – Friday. Please note, schools do visit during weekdays in term time.

If you require a quiet room please ask a member of staff and they will direct you to an available space. 

Ear defenders are available to borrow from the New Warehouse information desk.

The Hidden Disabilities Sunflower scheme

We welcome and support visitors who choose to wear a Sunflower item as part of the Hidden Disabilities Sunflower scheme. Please note that we do not provide Sunflower items. Find out more about the scheme on the Hidden Disabilities website

Accessible parking

There are 3 blue badge parking spaces in front of the museum on Lower Byrom Street. These operate on a first come, first served basis.

Getting around the museum

There is step-free access to all floors of our multi-level buildings.  

All lifts are wheelchair accessible, have tactile labelling and some have audio announcements.

Borrow a wheelchair or folding stool

We can lend you a manual wheelchair or a collapsible chair, just ask at the information desk.

Assistance animals  

Working guide and assistance animals are welcome at the museum. They should be appropriately trained, supervised and kept with you at all times, ideally on a leash. Where possible, dog owners should bring their Assistance Dogs UK (ADUK) identification book and animals should wear the appropriate tabards or harness, but this is not a requirement for entry. If you plan to visit with an animal other than an assistance dog, please get in touch to discuss your request with us.

Accessible toilets, baby changing and changing places facilities

Accessible toilets and baby changing facilities are located on Levels 0 and 1 of the New Warehouse.

There is a Changing Places toilet equipped with hoist, changing bench and centrally located toilet. The toilet is accessible with a RADAR key. If you have forgotten your key please ask a member of staff for access.   

For more information see the Changing Places Consortium national toilet network.

Visiting with babies and small children

We are a breastfeeding-friendly museum.

We have a buggy park next to our main entrance. Please take any valuable items with you as we don’t secure this area.

Accessibility by gallery

Part of the Science Museum Group