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Frequently asked questions

The museum is temporarily closed due to government restrictions. Sign up to our newsletter for information about reopening dates. We look forward to welcoming you back soon.

While our museum is temporarily closed, our collection—and the inspirational stories it contains—remains open to you online, along with a programme of online events, talks and exhibitions and activities you can enjoy from home.

If any of your questions about the museum or our digital programme are not covered here, please email or call 0800 047 8124.

General information

Ticketing and getting to the museum


What to expect from your visit



Online events

If your question is not covered here, please email or call 0800 047 8124.